Job Description

Job Description

As a Senior Consultant, Group Benefits Services, you will be responsible for managing and growing your own book of business. You will serve as a trusted advisor to clients across various industries and sizes, ensuring that the service and support that they receive aligns with PRL’s standards. This role requires strong relationship management, technical expertise in group benefits, and a strategic approach to driving revenue growth.

Key Accountabilities:

• Serve as the primary benefits consultant for an assigned portfolio of clients, fostering trust and delivering exceptional service
• Manage all client deliverables, ensuring their timely and accurate production in collaboration with internal teams. Deliverables include renewal negotiations, marketing exercises, carrier transitions, employee presentations, experience reporting, budget projections, and client benchmarking
• Represent PRL at client meetings, industry conferences, and networking events to enhance visibility and business opportunities
• Drive revenue growth by nurturing relationships with current clients, identifying upselling and cross-selling opportunities, and actively participating in team-based sales initiatives alongside other consultants and technical experts
• Maintain up-to-date knowledge of carrier products, network structures, cost management strategies and funding mechanisms to provide informed recommendations to clients
• Act as the primary point of contact for client inquiries, swiftly addressing issues, concerns, and claims-related matters
• Strengthen and expand relationships with clients, carriers, and internal cross-functional teams to enhance collaboration and service delivery
• Stay informed of industry trends, regulatory changes, and emerging best practices to provide proactive guidance to clients

Experience & Education Requirements:

• Active LLQP (Life License Qualification Program)
• CEBS (Certified Employee Benefits Specialist) designation is an asset
• A minimum of 5 years of experience in group benefits consulting/brokerage firm
• Strong knowledge of employee benefits plans, funding arrangements, and carrier products
• Demonstrated ability to manage a portfolio of clients and drive revenue growth
• Polished presentation, communication, and negotiation skills
• Strong analytical skills with experience in benefits benchmarking and financial analysis
• Proven organizational skills, attention to detail and the ability to effectively coordinate the delivery of projects and advisory services
• Client-focused with an unwavering commitment to service excellence
• Committed to professional development, with a desire to stay current with industry, market, and legislative trends that impact health & wellness plan design, delivery and compliance
• Proficient with Microsoft Office Suite; experience with Applied EPIC Systems is an asset

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